CDS Mobile Booster Voucher Scheme – Terms and Conditions

These terms and conditions (including the Schedules) apply to Indoor Mobile Booster Vouchers offered to beneficiaries under the Mobile Booster Scheme (the Scheme). In these terms “we” and “us” refers to Connecting Devon and Somerset and “you” refers to the relevant Business or residential beneficiary (where applicable).

This version of these terms and conditions is effective from the date specified on the top of the page of these terms and conditions. You are bound by the version of these terms and conditions that are in force on the date that you apply for the voucher.

  1. About the voucher
    • In order to qualify for the voucher, you need to self-certify during the application process, that you cannot currently make or receive indoor calls reliably at your main office/residence, using your mobile with your current mobile network operator (MNO). Your premises (for which you are seeking to use the voucher) must also lie within the Heart of the South West Local Enterprise Partnership area (Plymouth City Council, Torbay Council, Devon County Council and Somerset County Council).
    • When you have received the email to show that you have been awarded the voucher, it will be your responsibility to contact a supplier from the supplier list.
    • We reserve the right to withdraw the voucher if it is not utilised by the project end date December 2021 or if funding for the vouchers cease, whichever is sooner.
    • The voucher is only eligible for the registered premises of the business or, in the case of residential beneficiaries, where you reside.  This will be the premises where the booster will be installed and are not transferable to other beneficiaries or premises.
  2. About the payment of the voucher
    • Payment of the voucher will be made directly to the supplier, not you are your business. 
    • We have agreed with your supplier that the voucher has a maximum value of £800.  You will be expected to make a monitory contribution to the cost of the booster to supplement the voucher.  This will be between £150-250 depending on the nature of the premises.  This will be agreed with your supplier prior to installation.
    • Vouchers are for a one-off installation of the booster and installations costs, as we have agreed with your supplier.  All registered suppliers have signed up to a set of terms and conditions which clearly set out what installation costs are eligible under the terms of the scheme.
    • You can not claim a voucher for installation of a booster that was installed before the data of your voucher or claim for any spending that relates to it.
  3. Your responsibilities
    • You are responsible for providing, as soon as is practicable, any information reasonably requested by us or any other accountable body related to the scheme, including any additional information that may be necessary for the purposes of processing you voucher or deciding on your award or eligibility.  
    • You are responsible for checking that you meet the eligibility requirements of the scheme.  You will be asked to self-certify that you meet the requirements as part of the initial application process and that are eligible to receive funding under the *De Minimis Regulations, where applicable.
  4. General conditions
    • We are not liable in any way for incomplete, false or misleading information given by beneficiaries including you or suppliers.  Where incomplete, false or misleading information is given, we reserve the right to either cancel the voucher or reclaim the voucher value in full.
    • We reserve the right to discontinue or otherwise vary the terms of the Scheme in any way upon reasonable notice. In addition to being notified of any variations made to the terms of the Scheme, the current terms are available on request at any time.
    • Public sector organisations may not benefit from the scheme.
    • We do not endorse any particular supplier.  You should undertake all normal checks to satisfy yourself of the standing of the supplier and suitability before placing an order directly with the supplier of your choice
    • We accept no liability for any installation work undertaken. It is the responsibility of the supplier selected to ensure that the product is installed correctly and without loss or damage.
    • These terms and conditions shall be subject to and construed in accordance with English law and subject to the exclusive jurisdiction of the courts of England and Wales.

* Commission Regulation (EC) No 1998/2006 of 15 December 2006 on the application of Articles 87 and 88 of the Treaty to de minimis aid, L 379/5, OJEU, 28 December 2006, at: – guide for de minimis limits

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