Why is my postcode not covered by your data when Airband Wholesale’s network covers my property?

In these cases your postcode is an unintended consequence of the network roll out and you can receive an internet service through Airband Wholesale’s fixed wireless network. You may however have to wait until there is engineering capacity to get connected. This may come after contracted engineering obligations are met.

When delivered, fixed wireless networks can also differ slightly in coverage from plans. It may be that the network was not designed to see you initially but when built you are able to get a service. In other cases your property may be listed as able to receive a service but in reality this is not possible and other options will need to be considered.

COVID-19 Info

Whilst measures to contain COVID-19 continue to evolve, CDS will attempt to maintain a Business As Usual approach, though there may be some unavoidable impact on our ability to respond to queries.